FreeWheel

  • Business Analyst - London

    Job Locations UK-London
    Department
    Strategic Development
  • ABOUT THE OPPORTUNITY

    Comcast Technology Solutions (CTS) provides media management and video publishing software services to some of the world’s most prestigious TV and media companies. Our customers include BT, Comcast, Fox, NBC Universal, Rogers, Time Warner Cable, Liberty Global and many others.

    From signal acquisition and linear delivery, to a complete OTT portfolio of cloud-based solutions, we provide a comprehensive suite of multiplatform products and services that enable broadcast and digital content distribution.

    Our cloud-based SAAS technology supports our customers’ business models and scales with their operations. We provide an open, versatile approach to delivering the ideal technical solution for their needs.

    RESPONSIBILITIES

    As a business analyst, you will be responsible for capturing clients’ requirements, facilitating commercial proposals and assisting the smooth delivery of our solutions. You will work across commercial and delivery teams and follow projects from the discovery to delivery.

    As a primarily customer-facing role, consulting skills and executive presence are essential. Business Analysts are equally at home talking strategy with executive management or detailed technical requirements with product managers.

    This position offers a tremendous opportunity to learn from a broad range of customers, technologies and projects, and a chance to work with some of the largest media organizations in the world.

    This role will be based at our London office and will involve some domestic and international travel. You must be eligible to work in the UK.

    Responsibilities

    • Analyse operational processes and capture the needs and requirements of customers
    • Lead discovery workshops and meetings
    • Define and document end-to-end workflows and solutions
    • Work with commercial teams to present your solutions to prospects and customers
    • Define requirements and acceptance criteria for technical delivery teams
    • Work alongside agile delivery teams to keep projects focused and on track
    • Provide consultancy and training to customers as part of project delivery

    ABOUT YOU

     

    • Experience of the online video industry and landscape
    • Ability to engage with stakeholders at different levels and within different cultures and environments
    • Ability to understand complex technology concepts
    • Experience extracting important information through individual meetings and workshops
    • Excellent communication skills, in written documentation and verbal presentation
    • Engaging, influential and dynamic attitude, and a pragmatic and flexible approach
    • Excellent business acumen, with experience of delivering digital media products and projects.

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